A watchmaker's bench with clock movements and fine tools

Kuala Lumpur · Est. Workshop

Where Time is Treated with the Attention It Deserves

Balance Wheel is a considered repair workshop for wall clocks, mantel timepieces, and antique pocket watches. We work through each commission carefully, and we'll always talk through the options with you before anything is begun.

+60 3 2719 4836

[email protected]

Mon–Sat, 9am–6pm

Book a Consultation Our Services

What We Offer

Three Ways We Can Help

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Wall & Mantel

Wall & Mantel Clock Service

Restoration work for wall-mounted and mantel timepieces. Movement cleaning, bushing repair, chime adjustment, and case refinishing — each piece assessed and discussed individually before work begins.

Movement cleaning & overhaul
Chime regulation & adjustment
Case refinishing consultation
4–8 week turnaround

RM 2,800 Enquire

Antique Pocket

Antique Pocket Watch Restoration

Careful attention to pocket watches of historical interest, with emphasis on preserving original features where possible. Includes movement service, case assessment, and crystal replacement after thorough consultation.

Movement service & cleaning
Case restoration assessment
Crystal replacement
Consultation-led approach

RM 1,950 Enquire

Watchmaker examining a timepiece movement under magnification

Assessment

Movement Assessment & Consultation

A diagnostic review of your timepiece to understand its condition and the work that may be needed. You receive a written summary and a considered range of options, so you can make decisions without feeling pressured.

Thorough diagnostic review
Written condition summary
Options without obligation
1–2 week completion

RM 620 Enquire

Our Approach

Why Owners Bring Their Pieces to Us

Nothing Started Without Discussion

Before any work is undertaken, we go through the findings with you and agree on a path forward. You choose what happens to your piece — there is no assumption made on your behalf.

Respect for Original Character

With antique and vintage pieces, we lean toward preserving what is already there rather than replacing it. The history of a timepiece is part of its value.

Clear Written Summaries

Every assessment comes with a written record of condition and recommended work. Plain language, not technical jargon — something you can keep for your own records.

Considered Pace of Work

Horological work takes time to do properly. We give each commission the hours it needs, and we communicate progress with you at each stage, so you are never left wondering.

Established Kuala Lumpur Workshop

Our workshop on Jalan Tun Razak has served Kuala Lumpur's timepiece owners for many years. You are welcome to visit and see where work is carried out.

Proper Horological Tools

We work with the right instruments for the task — including equipment suited to fine antique movements that would be damaged by careless handling or inappropriate tools.

Ready to Proceed?

Have a Timepiece That Needs Attention?

Whether you have a clock that has stood still for years or a pocket watch that has been in the family, we are pleased to take a look. Get in touch and we will arrange a time that suits you.

Arrange a Consultation Call +60 3 2719 4836

Or write to us at [email protected]

Questions & Answers

Things People Often Ask

How do I bring a piece in for assessment?

The simplest approach is to telephone or email us beforehand so we can expect you and give you our full attention when you arrive. Walk-ins are welcomed, though an appointment ensures we are properly prepared. Our workshop is at 56 Jalan Tun Razak, Kuala Lumpur.

What happens during a movement assessment?

We examine the movement carefully under magnification, noting wear, damage, and anything that would benefit from attention. We also look at the case and any external components. Within one to two weeks, we provide a written summary with a considered range of options. There is no pressure to proceed with further work.

How long does a full service take?

Wall and mantel clock services typically take between four and eight weeks, depending on the condition of the piece and the parts required. Pocket watch restoration varies by project complexity. We will give you a realistic timeframe at the outset, and keep you informed of any change.

Will you try to preserve original parts where possible?

Yes. Particularly with antique pieces, we prefer to work with what is already there rather than replacing components unnecessarily. If replacement is the more sensible course, we discuss it with you first and explain why, so the decision remains yours.

What does the assessment fee cover?

The RM 620 assessment fee covers a thorough diagnostic examination of the movement and case, a written condition report, and a structured list of the work that may be required with indicative costs. If you decide to proceed with a full service, the assessment fee is applied toward that work.

Do you handle shipping for out-of-city clients?

We are able to advise on appropriate packaging and carriers for transporting timepieces safely. However, we ask clients to manage the shipping arrangements themselves, as we are not in a position to take on responsibility for transit. Please speak with us before sending anything, so we can ensure the piece is properly prepared.

Find Us

Our Workshop in Kuala Lumpur

56 Jalan Tun Razak, 50400 Kuala Lumpur

Chime Schedule

Arrange a Visit or Enquiry

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Workshop Details

Telephone

+60 3 2719 4836

[email protected]

Address

56 Jalan Tun Razak
50400 Kuala Lumpur, Malaysia

Workshop Hours

Monday – Friday: 9:00 am – 6:00 pm
Saturday: 9:00 am – 1:00 pm
Sunday & Public Holidays: Closed

A Note on Visits

We recommend telephoning ahead so we can set aside time to speak with you properly. Walk-in enquiries are welcome during workshop hours, though a brief appointment ensures the best experience for you.

Send an Enquiry

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